Patient Data Privacy Policy

1. Our Commitment to Patient Confidentiality

At Lifecrest Hospital & Laboratory, safeguarding your personal medical information is a fundamental clinical priority. We treat all medical records, consultation notes, laboratory pathology reports, and contact details with strict confidentiality in accordance with Nigerian medical ethics and data protection standards.

2. Information We Collect

We collect personal and medical data necessary to provide clinical care, including:

• Full name, date of birth, gender, and contact telephone number.
• Medical history, clinical symptoms, consultation records, and prescription details.
• Diagnostic laboratory test results, pathology reports, and imaging records.
• Appointment scheduling requests and communication logs.

3. How Your Information Is Used

Your medical information is utilized exclusively for:

• Delivering accurate medical diagnosis, consultations, and laboratory testing.
• Communicating diagnostic test results and appointment confirmations.
• Managing hospital outpatient records and clinical quality monitoring.
• Complying with statutory health regulatory reporting obligations.

4. Data Security & Storage

We implement administrative, physical, and technical security safeguards to protect electronic medical records and paper files against unauthorized access, loss, or disclosure. Access to medical data is strictly restricted to authorized clinical and pathology staff involved in your care.

5. Patient Rights

You have the right to request access to your personal medical records, request corrections to factual inaccuracies, and receive copies of your diagnostic laboratory test reports.

6. Contact Data Privacy Officer

For questions regarding medical data privacy or to exercise your privacy rights, please contact our administrative desk: